Flow actions overview
Packwork ships triggers and actions for Shopify Flow so you can automate fulfillment workflows that span Shopify and Fulfil.
Actions
| Action | What it does |
|---|---|
| Place fulfillment hold | Holds a Fulfil shipment so it isn’t picked or shipped |
| Lift fulfillment hold | Releases a held shipment |
| Update planned shipping date | Changes when the warehouse plans to ship |
| Update requested delivery date | Changes the delivery date promised to the customer |
| Update fulfillment priority | Moves a shipment up or down the picking queue |
| Update box type | Sets the box a shipment is packed in |
| Update request confirmation | Asks the carrier for a signature or other delivery confirmation |
| Update shipping information | Writes the shipping instructions on a shipment |
| Delete shipment information | Clears the shipping instructions on a shipment |
| Split customer shipment | Moves line items into a new Fulfil shipment |
| Change warehouse | Re-routes a shipment to a different warehouse |
| Get all customer shipments | Looks up every Fulfil shipment of an order |
| Get sales order | Looks up a Fulfil sales order by its Shopify ID |
| Confirm and process sales order | Confirms and processes a Fulfil sales order |
| Update gift message | Writes the gift message on a Fulfil sales order |
| Get work order | Looks up a Fulfil work order and its production order |
| Work with shipment metafields | Reads and writes Fulfil metafields on a shipment |
Triggers
| Trigger | Fires when |
|---|---|
| Work order created | A work order is created in Fulfil |
| Work order changed | A work order’s status changes in Fulfil |
| Sales order confirmation failed | A sales order couldn’t be confirmed and processed after five attempts |
See Flow triggers for the fields each one carries.