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Quickstart

Once Packwork is installed and connected to Fulfil, try these two things to confirm everything is wired up.

1. Look at an order

Open an order in Shopify Admin that Fulfil has already picked up. The Packwork block on the order page lists its Fulfil shipments, returns and drop shipments. Click a shipment to see its items, or open it in Fulfil. The block is part of the Insights plan.

If the block isn’t there, see troubleshooting.

2. Run your first Flow

Open the Shopify Flow app and create a workflow:

  1. Trigger: Order created
  2. Action: Get all customer shipments (Packwork)
  3. For each customer shipment it returns: Place fulfillment hold (Packwork), with a note like “Held by my first Flow”

Turn the workflow on and place a test order. Once Fulfil has created the shipment, it shows up in Fulfil as on hold. Use Lift fulfillment hold or Fulfil to release it again.